Frequently Asked Questions
ON THE DAY OF THE CONSULTATION
What to bring?
Your glasses, existing eye drops, list of medications, list of existing medical problems, medicare card, health fund details, DVA (if applicable) details.
Its advisable to bring a companion to help drive you home if eye drops are instilled for the examination.
As we are not a bulk-billing practice, please check out our cost with our receptionist. DVA gold cards and worker's compensation cases are accepted. Health funds can only be used for surgeries in hospital.
We would appreciate full payment of accounts on the day of the consultation. Cash, Visa and Mastercard are accepted. EFTPOS facilities are available.
Can I drive home and go back to work?
Generally not recommended if dilating drops are instilled at the time of consultation. These drops can take 2-24 hours to wear off (depending on the type of drop used). Medical certificates can be provided on request.
How long will the appointment take?
Due to the uncertain nature of medical care and complexity of individual cases, you should allow 1-2 hours for the appointment. On our paediatric days, please allow 3-4 hours. Consultation times vary depending on the complexities of the individual case.
Do I need a referral?
To obtain maximal medicare rebates, you should obtain a valid referral from your optometrist, general practitioner or other specialist. Referral period vary depending on the source of the referral.
Can I be seen without a referral?
Yes, medicare will rebate a smaller amount however.
Workers compensation patients do not require a referral
What to expect on the day of the consultation?
You will be greeted by the receptionist and asked to fill in a patient information forms. You will be seen by an orthoptist or nurse, who will check your vision, eye pressure and instill dilating drops (depending the nature of the consultation). You may be asked to have an optic disc and retinal scan performed with the OCT and a visual fields test performed. The eye doctor will then see you for a consultation, examination and explanation of the results.
Can you provide a prescription for glasses?
Yes, mainly for the paediatric patients. For other patients, we recommend you see your local optometrist for this.